Refund Policy – NikkahNight

Last updated: [date] · DRAFT

Profile and report – 14-day money-back

You have 14 days after purchase to cancel and get a full refund, as long as you have not opened your report. Before your report opens, we ask you to tick a box confirming that you agree your right of withdrawal ends once you open it. We confirm this by email.

Additional matches and add-ons offered in your report

Refundable within 14 days as long as the result has not been opened. Same checkbox and email confirmation as above.

Digital guide / e-book

Before downloading you agree, via a checkbox, that your right of withdrawal ends at download. We confirm this by email. After download, no refund.

Gift vouchers

Unused vouchers can be refunded within 14 days of purchase.

Couple bundle

Refundable in full within 14 days if neither report has been opened. If one report has been opened, we refund the value of the unopened profile.

How to request a refund

Email info@nikkahnight.com with your order number. Refunds are processed by our reseller Paddle via the original payment method within 14 days. You can also contact Paddle directly via the link in your order receipt.

Faulty service

If something does not work as promised, contact us; your statutory rights always apply.